1. One senator recalled having to explain to a colleague that the legislation would not require insurance companies to pay for sex-change operations. Another spoke of phone calls from constituents who were convinced that their children could be taught in school by men wearing dresses.
     

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  3. Only in America:

    Verizon claims to have caught an employee — “Bob” — outsourcing his daily coding duties to China so he could spend his time browsing Reddit, watching cat videos, and surfing eBay.

    (Source: theweek.com)

     


  4. There are some words you can never say… if you’re part of Apple’s in-store support team

    The word “freeze” is a no-no, it turns out, says CNET’s Josh Lowensoh. Instead, the guidebook insists on the following alternatives: “Unexpectedly quits,” “does not respond, or “stops responding.” Also banned: “Hot” (“warm” is preferred), “bug” or “problem” (“condition,” “issue,” or “situation” are better), and “eliminate” (instead, you “reduce” a problem). 

    In case you missed it, Tech blog Gizmodo leaked Apple’s official Genius Bar training manual. Here, four key revelations

    (Source: theweek.com)