The decision to drag its feet on a new Apple-approved Google Maps could be the smartest move for Google. Its more reliable mapping program gives Android a leg up on Apple and gives the company a clear advantage that any consumer can easily understand.
It’s got to hurt Mark Zuckerberg’s ego to see another low rating, considering the company’s mantra is about making users happy over advertisers.
Donna Tam at CNET responds to a new poll suggesting user satisfaction for Facebook may be in a downward spiral. The report suggests users are increasingly dissatisfied with the Zuckerberg network, while competitors such as Twitter and, remarkably, Google+ fared better.
Here, what you should know about Facebook’s plummeting user satisfaction.